Need help, found a bug, or have an idea? Email us and a real person will reply.
support@johnnymacapps.comCommon questions
How do I print on a partly used label sheet?
In Print Labels, set Start at label to the first empty spot. Labels count left to right, then top to bottom.
Which labels work?
Avery 5160/8160, 5161/8161, and 5163/8163 sheets, plus DYMO LabelWriter 30252 Address and 30256 Shipping rolls.
My labels print a little off.
In the print dialog, set Scale to 100% and Paper Size to US Letter. Test on plain paper first.
My DYMO LabelWriter doesn't show up.
Install DYMO Connect for Mac from dymo.com, then check System Settings > Printers & Scanners.
What is USPS address checking?
An optional feature that confirms addresses and adds ZIP+4 using your own USPS business account and Addresses API license. In the app, see Help > USPS Address Checking.
Where are my addresses stored?
Only on your Mac. Time Machine backs them up automatically. See the AddressIt privacy policy for details.
When you email us
These details help us fix things faster:
- Your macOS version (on Mac: Apple menu > About This Mac)
- Your AddressIt version (in the app: AddressIt > About AddressIt)
- What you expected to happen, and what happened instead
- A photo or screenshot, if you can